Services available |
Orpheus fibre broadband is a solid, reliable service for home, small businesses, schools and anywhere where you require reliable quick broadband with helpful technical support at the end of the telephone.
Our fair use policies have been designed with our customers in mind and are based on years of analysis of usage by current subscribers and, as such, represent the optimum solution for you.
With Orpheus we offer you:
 | Unfiltered broadband. No blocked ports. | |
| BitTorrent and P2P friendly. | |
| Online Gaming Support. | |
| Static IP Address (Optional). | |
| 30 day contract. Available for additional fee. | |
| Payment by cheque and standing order. | |
Our fibre broadband packages can now offer connection speeds estimated to between 10Mbps and 40Mbps (dependant on exchange and distance). Additionally our connections are unfiltered, making them ideal for VPN usage, home workers or even running your own server.
Fibre broadband services provide a current maximum upload speed of 10 Mbps
| Cost ex VAT | Cost* per month | Fair** Usage | |
| FTTC50 | £30.00 | £36.00 | 50 GB |
| FTTC100 (for larger businesses) | £37.50 | £45.00 | 100 GB |
| FTTC UL | £50.83 | £61.00 | UL GB |
All Orpheus broadband accounts also include:
| Friendly and knowledgeable technical support and help. |
| Two POP3 mailboxes with email aliases of your choice. |
| POP and IMAP access to emails. Apple iPhone compatible. |
| SMTP outgoing mail server. |
| Full NNTP Usenet newsgroup feed. More... |
| Choice of email domain. More... |
| Free email virus and spam filtering. |
| WebMail interface for email access when you're away from home. |
| 50MB of webspace with standard FTP access. More... |
| FREE support for all popular computer systems. |
| FREE broadband migration from other suppliers. |
| We value your privacy. No Phorm interceptions here thank you! |
| Cost ex VAT | Cost* | |
| Setup/Installation charge (12 mth contract) | FREE | FREE |
| Migration from another broadband provider | FREE | FREE |
| Regrade to another tariff or speed (greater) | FREE | FREE |
We can also advise you on what router and/or networking hardware you may require. Please contact us for more information or to discuss your individual requirements.
In order to connect to broadband you require a router. This is the broadband equivalent of a modem and is what connects your computer(s) to the phone line. The router connects to your computer network socket via an ethernet lead. Although a connecting lead is supplied with all our routers, please ensure that you have a suitable network card fitted in your computer. Most modern computers have these built-in, but some of the older Acorn machines may require one fitting before you can connect to broadband. You should consult your computer manufacturer or supplier if you need to purchase a network card.
Because broadband sends data down your phone line at high speed, various line checks need to be carried out on your phone line in order to make sure it's compatible with our broadband products. We will carry these out as part of the connection/setup. We will notify you if we discover an incompatibility with your line, and in most cases we should be able to offer an alternative solution, such as a lower speed. However, in reality you should find that most residential BT lines in the UK can support at least 500 Kbps broadband.
For Fibre connections we will currently (2012) supply you with a new vDSL modem. You will then need a compatible router/wireless router to connect to this unit. Any DSL routers with one or more WAN ports on should be fine. Due to the nature of Fibre and the high speed which can be achieved we would reccomend that the unit be new or at least purchased after 2011. Please check or ask us to, the WAN to LAN speed otherwise you may find your internet access speed limited to 10Mbps.
If you are migrating from another broadband supplier we will be pleased to welcome you to Orpheus, however, in order to ensure a smooth migration we require what's known as a MAC (Migration Authority Code) number from your existing ADSL supplier. Once we receive this, we can carry out your migration automatically from our end.
ADSL |
Fibre |
* All prices include VAT at 20%, ex.VAT prices shown too.
** Monthly inclusive data download. Additional 'top ups' are available and you can switch tariff if you find your usage goes up or down. View our fair use policy for more details.
|
|
 |
  |
