17/08/22 Unforseen manual re-start of Rex was performed tonight due to a software glitch, resulting in approximately a 10 minute outage. 20:20
09/08/22 Planned power works for 1 hour this am 8-9:00 and pm 17-18:00. There may be some interupption to some services during this time. 07:58
All power work has now been completed so we should have no further interruptions. 16:38
02/08/22 As far as we can test the issue with Microsoft mail accounts should now be fixed. If you have further issues do please let us know. 09:26
01/08/22 Over the weekend the News service was restored. 09:25
29/07/22 Landline number is finally working correctly and we can take calls again. 12:36
28/07/22 Currently the newsfeed is not working we are looking into the matter. 12:06
28/07/22 We have discovered that only e-mails sent using Webmail are being stopped by the Microsoft Network. We are working on a way around this. However it will be a large amount of work to do this without causing disruption to Webmail services. We expect to have this completed around the middle of next week. If it is possible to send mail using an e-mail client on your computer for the time being we would advise you to do so. 09:52
27/07/22 We are aware of the e-mails being bounced from the Microsoft network. We are currently setting up a control panel with Microsoft to allow us to sort out these issues now and in the future. We expect this to be sorted within 24~36 hours depending on DNS propagation. 14:48
27/0/22 The landline number has finally been made active and we are now awaiting the call divert service to go live over the next 24 hrs 14:45
15/07/22 Due to a mistake by our supplier the contact number 01702 462385 is not available. They are doing there best to return the number to us. In the mean time please call the Mobile number 07850 553356 if it is busy leave a message and I will call you back. 09:12
I have been informed that we have been able to retain the number and that it should be taking calls from Saturday 23rd July all being well. 11:35
29/06/22 We are aware that Webmail has a couple of issues since the move and some websites are unable to ftp correctly due to permissions. 14:45
We will do our best to rectify these problems as soon as we can. If there are other problems please let us know.
28/06/22 There will be interruption to service on blake (webmail) and some websites from 9pm for server upgrades. POP3/IMAP access to email will be unaffected.
Service has resumed. Webmail is now secured via https and uses the latest version of Squirrelmail. Further SSL certificates will be issued for the remaining sites from blake tomorrow.
Please let us know if you experience any oddities from the updated server - it has been completely rebuilt using the latest software so some configurations may need fine tuning.
19/05/22 Most services were restored around 18:30 today and full service speed will return gradually overnight. 20:47
19/05/22 Engineers are restoring services gradually. We expect this will occur over the evening, next update expected at approx 8:30pm 17:40
19/05/22 Unfortunately the engineers are still working to sort out the issues so we have no time as to when this will be fixed. 15:30
19/05/22 Latest update on the current outage is that there are now engineering staff on site and work is proceeding. We are now able to access some of our control panels. 11:45
19/05/22 We are aware of a UK wide broadband issue affecting our suppliers broadband access provision. We will keep updating as and when we receive more information. 09:00
11/03/22 We had a major power outage this morning for a couple of hours. Unfortunately our backup generator failed to start so our servers went offline. All are now working and I apologise for any inconvenience this has caused.
18/02/22 We have been having power cuts throughout the day but all the services are working well. Please bear with us if you do have difficulties connecting to mail or your website I would expect it to only last for a few minutes.
12/02/22 We are happy to annouce a major update to our Fibre services with reduced prices and 2 new high speed options. These are a 550:75 and a 1Gb:115 both are less expensive than our previous fastest option. The 330:50 is now only £54 inc vat per month down from £79. We will also be doing VOIP services as soon as we have our details and prices. This is in response to BT retiring its Analogue system by 2025.