05/11/2026 There is an unplanned interruption to mail on Orac affecting orpheusmail.co.uk and some other domains. Access will be restored shortly. 12:20
05/11/2026 Access restored. 13:25
22/10/26 We have now processed all our servers and upgraded where required all websites to be PHP 8.3.36 or above. Anyone's site that has been changed will receive an e-mail from us advising of that so they can fully check that there site is working correctly. 15:09
22/10/26 A massive security flaw has been announced in PHP which is used on a lot of websites which can allow remote execution of code on the hosting server. We are currently making a list of affected websites and will be e-mailing the relevant owners about how we will deal with this matter urgently. It is likely that some websites will become broken due to this and we will help and assist in getting the sites back to normal as best we can. 10:07
13/08/26 An old server due for retirement has been brute force attacked which has caused spam e-mails to be issued via our server. We have discovered this and removed the server from service earlier than planned. Our reputation has been placed on several blacklists, where possible we have applied to be removed and on some we will just wait as our reputation impoves with time over the next couple of days. We are sorry this may affect our customers sending of mail. 08:55
19/08/26 Our reputation is now good with most blacklists. However Barracuda has not cleared us. We have re-submitted our request again and await clearing. 21:09
29/07/26 Due to the rather warm weather this afternoon our primary router decided to intermittently drop our internet connection for about an hour or so around 16:00. We have switched to our secondary unit and service is now stable. We apologise for any inconvenience this may have caused our customers. 18:38
12/07/2026 There will be service interruption tonight at around 11pm for approximately 30 minutes for server maintenance. 12:02
11/06/2026 Mail service restored. 16:10
11/06/2026 There is a hardware fault in the smtp (sending mail) server. We are transferring to a backup system. 14:45
18/04/26 There will be interruption in smtp (sending mail) service at around 6pm on Monday 20th April for a system update. We will endeavour to keep downtime to a minimum. 14:40
18/04/26 Update complete. 18:18
07/04/26 We had a short issue with our smtp send servers this am which has now been fully resolved as of 12:45. 12:50
13/03/26 We have a certificate issue that is being worked on currently for our sendmail servers. Sending of e-mails is not working. We will fix this asap. 15:48
13/03/26 Smtp service has been restored. 15:54
18/02/26 Our power company are replace some equipment up the road from us this morning from 09:00 ~ 11:00 there should be no outage here but please be aware that there may be disruption to some of our services. 07:00
11/02/26 We are changing out some power equipment this evening between 19:30 and 20:00 some servers will be taken down at this time for approx 5 minutes or so. We aplogise for any inconvenience caused. 16:00
21/01/26 Several customers are having issues with there e-mail client Outlook Classic. This is down to windows updates. Here is a link to the latest news from Microsoft Click here 13:05
21/01/26 Our support pages have been updated over the last few days and various items on the Orpheus website. 12:55
13/01/26 Our services were unavailable today from 11:44 thru 14:10 this was due to a piece of hardware involved with our internet connectivity failing in situ. A physical re-boot was required but we had no one on site at the time. No e-mail was lost due to this only delayed. We are now working on an automatic system to monitor this unit and re-boot without intervention in the event that it might happen again in the future. 16:34
